All Events
6 CS Fundamentals You Need Before You Implement AI
📌 STOP! Before you add AI to your CS Program - Make sure you have these 6 CS Fundamentals
📆 Tuesday, January 14, 2025
🕟 9am PT/ noon ET / 4pm GMT
🧍 Co-led by Shawn Stiffler & Jan Young
StepUpXchange Masterclass: How to Design a Resume & Stand Out in the Top 1%
📌 Stop being one of the 1000s of applicants… Stand Out & START being the Top 1%
📆 Tuesday, Nov 26, 2024
🕟 9am PT/ noon ET / 4pm GMT
🧍 A StepUpXchange Masterclass with Jan Young
Practical Steps For A Strong Year-End & Fresh Start
📌 Did all your goals and tactics go out the window? Join us for Customer Success self-reflection and New Years Solutions!
📆 September 24, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Ashna Patel & Cinthia Silva
How to Use LinkedIn Strategically & Build Powerful Relationships
📌 Are you optimizing how you use LinkedIn? Come learn how you to build powerful and strategic relationships!
📆 Sept 17, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Sandy Yu & Jan Young
How to Use Strategic Empathy To Decrease Churn & increase Revenue
📌 Yes - Empathy can have a real impact on how you achieve your CS goals. Are you using empathy strategically?
📆 September 10, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Cinthia Silva + Special Guest!
How We Got the Job: Our Secrets & Challenges Overcome
📌 Don’t get discouraged. It’s not time to give up. Come learn from others that got the job and refine your process.
📆 September 3, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Rachel Askin, Divya Apte, Shaun Porcar & Jan Young.
Hiring Managers Compare: The How’s & Why’s of Hiring Processes & Interviewing
📌 When was the last time you kicked the tires on your hiring process? Come compare notes!
📆 Tuesday, August 27, 2024
🕟 9am PT/ noon ET / 4pm GMT
🧍 Co-led by Efiie Mansdorf, Monica Trivedi, Anika Zubair & Jan Young
🖥 Slides
📄 Breakout Notes
How to Crush Your Interview: Inside a Hiring Manager’s Mind
📌 Ever wondered what the hiring manager was really hoping to hear from that interview question? Come find out!
📆 Tuesday, August 6 2024
🕟 9am PT/ noon ET / 4pm GMT
🧍 Co-led by Effie Mansdorf & Jan Young
🖥 Slides
📄 Breakout Notes
Optimizing Your Health, Wealth & Relationships
📌 Are you running on empty? Do you feel guilty about what you “ought” to do? Are you optimizing for your balanced life?
📆 Tuesday, July 16, 2024
🕟 9am PT/ noon ET / 4pm GMT
🧍 Co-led by Divya Apte & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here
How to Move from Fire Drills to Strategic Work
📌 Let's TURN it AROUND! Chasing down fire drills is no way to live.
📆 Tuesday, July 9, 2024
🕟 9am PT/ noon ET / 4pm GMT
🧍 Co-led by Cinthia Silva & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here
The Art & Science of the Apology Conversation
📌 Did you MESS up really BIG? Learn how to build a better customer relationship through an apology!
📆 Tuesday, June 25, 2024
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Shawn Stiffler, Cinthia Silva & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here
The Power of Communities & Belonging
📌 Community is primal. We’re wired to connect.
📆 May 7, Tuesday
🕟 9am PT/ Noon ET / 5pm GMT
🧍 Co-led by Valerie Molina, Marija Skobe-Pilley, Priscilla Fletcher, Cinthia Silva, Parul Bhandari, Keishla Ceaser-Jones, Sandy Yu & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here
How to Build Your Thought Leadership & Influence People
📌 Thought leadership doesn’t happen overnight. It develops through rigorous exchange.
📆 Apr 30, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Sarah Hunley & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here
How to Build Your Board of Directors
📌 Are you trying to climb the career ladder on your own?
📆 Apr 23, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Shaun Porcar & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here
LinkedIn Profiles, Posting, & Best Practices
📌 Linkedin Profiles, Posting & Best Practices
📆 Tuesday, September 26, 2023
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Erika Villareal & Ashna Patel
➡ Watch on YouTube here