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How to Use Strategic Empathy To Decrease Churn & increase Revenue
Sep
10

How to Use Strategic Empathy To Decrease Churn & increase Revenue

📌 Yes - Empathy can have a real impact on how you achieve your CS goals. Are you using empathy strategically?
📆 September 10, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Cinthia Silva + Special Guest!

🖥 Slides
📄 Breakout Notes

➡ Watch on YouTube here

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How We Got the Job: Our Secrets & Challenges Overcome
Sep
3

How We Got the Job: Our Secrets & Challenges Overcome

📌 Don’t get discouraged. It’s not time to give up. Come learn from others that got the job and refine your process.
📆 September 3, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Rachel Askin, Divya Apte, Shaun Porcar & Jan Young

🖥 Slides
📄 Breakout Notes

➡ Watch on YouTube here

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