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The Art & Science of the Apology Conversation

CxXchange SuccessHour presents: The Art & Science of the Apology Conversation

📌 Did you MESS up really BIG? Learn how to build a better customer relationship through an apology!
📆 Tuesday, June 25, 2024
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Shawn Stiffler, Cinthia Silva & Jan Young
🖥 Slides
📄 Breakout Notes

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How to Prevent & Manage Burnout

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July 2

Why Does CS Look Different in Every Company?