📌 Price Increases, Apologies, Renewals, Upsells—Tough conversations made easy!
📆 Tuesday, June 11, 2024
🕟 9am PT/ noon ET / 4pm GMT
🧍 Co-led by Cinthia Silva & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Stop using Save Playbooks. Prevent Churn from the start!
📆 May 21, Tuesday
🕟 9am PT/ Noon ET / 5pm GMT
🧍 Co-led by Elizabeth Italiano & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 CS is moving under Sales. Should I be worried?
📆 Apr 2, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Jonthan “JB” Bolton & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Why can’t they just sign on the dotted line and be done? How am I supposed to talk to the C-suite? Are you kidding— now Procurement is getting involved?
📆 March 26, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Erika Farber Anderson & Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 What in the world is a CONVERSION?!
📆 Mar 19, Tuesday
🕟 9am PT/ Noon ET/ 4pm GMT
🧍 Co-led by Cinthia Silva & JanYoungCX
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Hope is not a strategy. Build your Customer Revenue Pipeline!
📆 Mar 12, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by LeeRon Yahalomi & JanYoungCX
🖥 Slides
📄 Breakout Notes & Workbook
➡ Watch on YouTube here

📌 How are you leveraging relationships in your account & career strategy?
📆 March 5, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Cinthia Silva & JanYoungCX
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Surprise! All that time you spent on the renewal or the expansion - and then it doesn’t happen! Why is that?
📆 Feb27, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Nir Kalish & JanYoungCX
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Supercharge your discovery questions to get the info you really need to know…
📆 Feb 20, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Bob London & JanYoungCX
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Sales & CS have something in common? Yes! But there are also some key differences. Come join us to learn more…
📆 Feb 13, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Led by JanYoungCX
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Post Sales Revenue Strategiesfor CS Leaders & CSMs
📆 December 5, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Anika Zubair and Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Fear of Selling
📆 May 30, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Chad Horenfeldt and Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Demonstrating CS Value with CSQLs
📆 May 2, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Nir Kalish and Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌 Building a CSQL Program
📆 April 25, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Elizabeth Culcay and Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here

📌How to be a revenue leader without an MBA
📆 March 14, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Led by Jan Young
🖥 Slides
📄 Breakout Notes
➡ Watch on YouTube here